Terms of Service

1. Acceptance of Terms

By using the Services, you acknowledge that:

• you have read and understood these Terms,
• you have authority to bind the business or organization on whose behalf you use the Services,
• you agree to comply with all applicable laws and regulations.

These Terms may be updated periodically. Continued use of the Services constitutes acceptance of the updated Terms.

2. Business Use Only

Clice is designed and intended solely for business and professional use by sales professionals, account managers, and teams who manage client relationships. The Services are not intended for personal or consumer use.

3. Intellectual Property

All software, code, features, designs, trademarks, and content provided by Clice ("Content") are owned by Clice, Inc. or its licensors.

We grant you a non-exclusive, non-transferable, revocable license to use the Services solely for your internal business operations.

You may not:

• reverse-engineer or decompile the Services
• develop competing products using Clice
• extract or scrape data beyond intended use
• artificially automate access except via official Clice APIs

4. User Responsibilities

You agree that you:

• will use the Services only for lawful business purposes,
• will comply with all applicable marketing and communication laws,
• will not misuse or interfere with the Services,
• will maintain accurate account and payment information,
• are responsible for all communications you send through the Services.

5. Payment & Billing

Subscription fees apply to certain features. By subscribing, you authorize Clice to charge your selected payment method on a recurring basis until cancellation.

All fees are non-refundable, including (but not limited to):

• cancellation,
• partial billing periods,
• dissatisfaction with AI outputs,
• unused Services.

We may update pricing with notice.

6. Cancellation

You may cancel your subscription at any time via your Clice dashboard. Cancellation takes effect at the end of the current billing period.

We do not issue refunds or credits.

7. Data Handling & What Clice Does Not Store

Clice processes the following categories of data:

• email content and metadata,
• contact information,
• meeting/Calendar data,
• conversation history,
• platform usage data.

Clice does NOT store or retain sensitive personal information, including:

• Social Security Numbers,
• financial account numbers,
• payment card information,
• health information,
• government-issued ID numbers.

If you upload or transmit sensitive personal information through Clice, you do so in violation of these Terms and at your own risk.

8. AI-Generated Content — User Responsibility

Clice uses AI to generate suggestions, drafts, summaries, and other content ("AI Output").

You acknowledge and agree:

• AI Output may be inaccurate, incomplete, or non-compliant.
• AI Output is not legal, compliance, or professional advice.
• You are exclusively responsible for reviewing, editing, approving, and sending any communication generated using the Services.
• Clice does not automatically send messages without your explicit authorization.
• You are legally responsible for all communications sent using the Services.
• Clice is not liable for any outcomes related to AI Output.

9. Regulatory Compliance (TCPA, CAN-SPAM, State Law)

You are solely responsible for ensuring that your use of the Services complies with all applicable regulations, including:

• Telephone Consumer Protection Act (TCPA)
• CAN-SPAM Act
• GDPR (if applicable)
• state telemarketing laws,
• industry-specific regulations,
• Do-Not-Call rules.

Clice does not verify, monitor, or ensure compliance with these obligations.

You agree to indemnify Clice against any claims arising from your communications, outreach, or marketing practices.

10. Third-Party Integrations

Clice integrates with third-party services you choose to connect, such as email providers, calendars, productivity tools, and other business software.

You acknowledge that:

• Clice does not control third-party systems,
• Clice is not responsible for their uptime, functionality, accuracy, or compliance,
• Clice is not liable for errors caused by third-party systems,
• you must comply with all third-party terms of use.

You agree to indemnify Clice for any claims brought by third-party providers relating to your use of integrations.

11. Beta Software Notice

Portions of the Services may be released as beta, experimental, or early access software.

You acknowledge and agree:

• beta features may contain bugs,
• beta features may be modified or removed at any time,
• performance, accuracy, and stability are not guaranteed,
• Clice is not liable for losses arising from beta usage.

12. Disclaimer of Warranties

The Services are provided "as is" and "as available" without warranties of any kind. Clice disclaims all express or implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee:

• error-free operation,
• uninterrupted service,
• AI accuracy or compliance,
• third-party integration stability,
• data retention or recovery.

13. Limitation of Liability

To the maximum extent allowed by law:

• Clice's total liability for any claim is limited to the amount you paid in the last 6 months or $100, whichever is lower.
• Clice is not liable for any indirect, incidental, consequential, special, or punitive damages, including lost revenue, lost data, lost business, or regulatory penalties.

14. Indemnification

You agree to indemnify, defend, and hold harmless Clice, its employees, officers, and affiliates from any claim, penalty, fine, loss, or dispute arising out of:

• your communications,
• your use of AI Output,
• your integration activity,
• your non-compliance with applicable laws and regulations,
• your breach of these Terms.

15. Termination

We may suspend or terminate access at any time for:

• violations of these Terms,
• illegal or harmful activity,
• nonpayment,
• misuse of the Services.

16. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of California.

Any dispute will be resolved through binding arbitration in Santa Clara County, California, in accordance with the rules of the American Arbitration Association (AAA).

Class actions and class arbitrations are prohibited.

17. Miscellaneous

• These Terms constitute the entire agreement between you and Clice.
• If any provision is held invalid, the remaining Terms remain enforceable.
• We may assign our rights and obligations at any time.
• You consent to receiving notices electronically.

18. Contact

For questions or support:

Clice, Inc.
San Francisco, CA
United States
founders@clice.ai